Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 2, 2026
MAC Health ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our advertising and forms.
Information We Collect
We collect information that you provide directly to us, including:
Personal Information: Name, email address, phone number, age, location (state)
Health Information: Weight loss history, health goals, medical conditions, and responses to eligibility questionnaires
Technical Information: IP address, browser type, device information, cookies, and usage data from our website and advertising platforms (including Facebook/Instagram)
How We Use Your Information
We use the information we collect to:
Contact you about our medical weight loss services and schedule consultations
Evaluate your eligibility for our programs
Provide personalized treatment recommendations and support
Process payments and bookings
Send appointment reminders and follow-up communications
Improve our services and website functionality
Comply with legal and regulatory obligations, including HIPAA requirements
How We Share Your Information
We may share your information with:
Healthcare Providers: Licensed medical professionals who provide consultations and treatment through MAC Health
Service Providers: Third-party vendors who assist with payment processing, appointment scheduling, email/SMS communications, and customer relationship management (including Make.com, Zapier, Google, Twilio, and similar platforms)
Advertising Partners: Facebook/Meta for advertising and analytics purposes
Legal Authorities: When required by law or to protect our rights and safety
We do NOT sell your personal information to third parties.
HIPAA Compliance
MAC Health complies with the Health Insurance Portability and Accountability Act (HIPAA) to protect your health information. Once you become a patient, your protected health information (PHI) is subject to our HIPAA Notice of Privacy Practices, which will be provided separately.
Information collected through marketing forms and initial consultations is handled in accordance with HIPAA standards to ensure confidentiality and security.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
Access, correct, or delete your personal information
Opt out of marketing communications at any time
Request a copy of the information we have collected about you
Withdraw consent for data processing (where applicable)
To exercise these rights, contact us at: Info@MACHealth.org
Cookies and Tracking
We use cookies and similar tracking technologies to:
Analyze website traffic and user behavior
Deliver targeted advertising through Facebook, Instagram, and other platforms
Remember your preferences and improve user experience
You can disable cookies in your browser settings, but this may limit website functionality.
Third-Party Links
Our website and communications may contain links to third-party websites (including booking platforms and social media). We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
MAC Health
Email: Info@MACHealth.org
Phone: 704-565-9496
Address: 7612 Charlotte Highway Indian Land, SC 29707